Global technology leader FPT Software and European digital services firm SQLI have recently signed a Memorandum of Understanding (MoU) to target advancements in the aviation sector. This strategic partnership aims to drive digital transformation within the industry, focusing on enhancing operational efficiency, sustainability, safety, and the overall customer experience through cutting-edge digital solutions. Under the MoU, both companies will initiate specific pilot projects for shared clients while actively pursuing future opportunities together. By combining FPT Software’s robust technical capabilities with SQLI’s expertise in customer experience solutions, the collaboration will enhance customer relationship management, airline e-commerce channels, communication platforms, and more. This partnership is anticipated to elevate airline passenger satisfaction, loyalty, and advocacy by delivering superior digital customer experiences, generating new revenue streams, and ensuring long-term success for commercial airlines globally.
With over a decade of industry experience and a team of more than 200 skilled aviation data engineers, FPT Software has established itself as a significant technology enabler in the aviation sector. The company boasts an extensive partner network with major airlines across Europe, the United States, and Vietnam, serving over 100 airlines, airports, air cargo service providers, and aircraft manufacturers. Notably, FPT Software has been a key partner to aerospace giant Airbus and its Skywise platform, and recently collaborated with the European Union Aviation Safety Agency (EASA) on adopting new aviation technologies. The IT firm continues to drive industry innovation and sustainability, promoting safety standards while optimizing fuel consumption, operational costs, and various other operational aspects.
SQLI, renowned for its technology and digital experience focus, brings over 25 years of expertise in the global aerospace sector. Headquartered in France, SQLI excels in delivering digital business value and is trusted by aerospace OEMs, suppliers, and airlines worldwide.
“FPT Software has been delivering digital solutions to numerous major global aviation giants. By combining our scalable talent pool and proven expertise with SQLI’s proficiency, I believe we can achieve even greater success for commercial airlines worldwide. The sky will be our only limit,” said Mdm Chu Thi Thanh Ha, Chairwoman of FPT Software.
“The airline industry is set to see strong demand in the coming years, with commercial aircraft open orders reaching an all-time high of 15,700 aircraft. SQLI and FPT Software are joining forces at an opportune time to support this trend with their digital expertise and resources. Our shared values of delivery excellence and customer focus will ensure this partnership’s success,” said Mr. Philippe Donche-Gay, Chief Executive Officer of SQLI Group.
