Seamless Connectivity: Daimler Buses Introduces Fully Digital Services from Day One
The Digital Transformation of Bus Connectivity
Leinfelden-Echterdingen – In today’s rapidly evolving transportation landscape, digital connectivity and advanced telematics are no longer optional add-ons but fundamental components for modern bus operations. From scheduling and passenger information to real-time monitoring of vehicle diagnostics, predictive maintenance, and high-voltage battery health assessments, digital solutions have become indispensable. These technologies go far beyond simple geofencing, now playing a crucial role in enhancing vehicle availability, minimizing downtime, optimizing total cost of ownership (TCO), and improving overall operational efficiency.
Recognizing the growing importance of digital services in public and private transportation, Daimler Buses is making a strategic move to encourage widespread adoption. To make digital solutions more accessible and to showcase their tangible benefits, Daimler Buses is now offering its Digital Services Package as a complimentary feature for all newly delivered buses for a limited time.
A Gateway to Daimler Buses’ Digital Ecosystem
To provide customers with an easy entry point into the digital service world, Daimler Buses is offering an extended free-access period depending on the type of vehicle. Buyers of new Mercedes-Benz and Setra diesel models will receive complimentary access to the Digital Services Package for three years. Meanwhile, customers acquiring newly delivered battery-electric eCitaro, eCitaro fuel cell, and—soon to be available—eIntouro vehicles will enjoy six years of free access to these services. At the end of the initial term, customers will have the option to continue using the services at a preferential package rate.
The use of the Digital Services Package is entirely voluntary and operates independently of actual vehicle usage. To activate the digital services, customers need to access the Omniplus On portal and complete the activation process via the Omniplus On commerce section. Upon vehicle delivery, Daimler Buses automatically notifies customers about the available services and guides them through the activation process.
Real-Time Data for Vehicle Health and Efficiency
The Digital Services Package for diesel buses encompasses a suite of essential tools designed to provide customers with comprehensive transparency regarding vehicle status and real-time operational data. This includes insights into fuel consumption, engine performance, and maintenance alerts, helping fleet managers detect potential repair needs early. By identifying issues proactively, fleet operators can mitigate risks, avoid costly repairs, and prevent major damage that could lead to vehicle downtime.
For electric buses, the package extends its functionality to include Battery Monitoring. This feature offers real-time visibility into the battery’s status and provides actionable recommendations to extend battery lifespan while ensuring compliance with warranty conditions. By leveraging continuous monitoring and data-driven analysis, fleet operators can optimize battery performance and enhance the longevity of high-voltage battery systems.
Enhancing Fleet Uptime with Omniplus On Uptime Pro
One of the most impactful components of the Digital Services Package is Omniplus On Uptime Pro, a sophisticated tool designed to maximize vehicle uptime and reduce TCO. Now included as a standard feature in the free package for both diesel and electric buses, Omniplus On Uptime Pro continuously monitors all critical vehicle systems and delivers real-time diagnostics to fleet managers and service teams.
This service extends the scope of visible vehicle data by offering workshops access to in-depth diagnostic information. Unlike traditional diagnostics that require a physical connection to the vehicle, the web-based Omniplus On portal enables remote diagnostics, displaying both active and stored fault codes along with relevant environmental data. This advancement allows workshops to anticipate upcoming maintenance needs, consolidate repair tasks, and streamline service operations, ultimately reducing overall downtime.
Additionally, fleet managers benefit from instant access to real-time alerts, including all messages appearing on the driver’s display and critical status indicators. This minimizes miscommunication between drivers and backend teams, ensuring that potential issues are promptly addressed before they escalate into operational disruptions.
Proactive Battery Management for Electric Buses
With the increasing adoption of electric buses, effective battery management has become a top priority for fleet operators. Daimler Buses’ Omniplus On Battery Monitoring service is an integral part of the Digital Services Package, providing fleet managers with a comprehensive overview of the condition of high-voltage batteries across their entire electric bus fleet.
Battery Monitoring analyzes key performance indicators (KPIs) such as battery type, mileage, age, cell temperature, and state of health. Based on these factors, the system generates detailed assessments and offers specific recommendations to optimize battery usage and extend service life. This proactive approach not only helps to prevent premature battery degradation but also ensures compliance with warranty requirements, safeguarding the long-term value of the fleet’s electric vehicles.
Optimized Consumption Insights with Omniplus On Monitor
Another valuable feature within the Digital Services Package is Omniplus On Monitor, a tool designed to track and optimize energy and fuel consumption. This service provides fleet operators with detailed analytics on vehicle efficiency, covering both diesel and electric models.
For diesel-powered buses, Omniplus On Monitor records and analyzes fuel consumption data, helping fleet managers identify patterns and implement measures to reduce fuel costs. Meanwhile, for electric buses, the service offers precise energy consumption evaluations, breaking down usage between traction and auxiliary systems such as heating and air conditioning. By gaining a deeper understanding of energy consumption patterns, fleet operators can take informed actions to enhance efficiency—whether through targeted driver training programs or adjustments to vehicle operation strategies.
Uncompromising Data Security Standards
Daimler Buses prioritizes the security and integrity of vehicle data by employing state-of-the-art cybersecurity technologies. Every data point processed through the Digital Services Package undergoes rigorous testing to meet the highest quality standards and ensure compliance with global security regulations.
In adherence to the latest cybersecurity requirements, Daimler Buses’ digital services are fully certified under the UN ECE R155 regulation, which became mandatory in 2024. This certification guarantees that all connectivity features are designed with robust security protocols, safeguarding sensitive operational data from potential cyber threats.
Driving the Future of Bus Connectivity
With the introduction of its complimentary Digital Services Package, Daimler Buses is taking a significant step toward redefining the role of digitalization in modern transportation. By offering cutting-edge solutions for real-time diagnostics, predictive maintenance, battery monitoring, and energy optimization, Daimler Buses enables fleet operators to maximize vehicle uptime, reduce operational costs, and improve overall efficiency.
This initiative underscores Daimler Buses’ commitment to supporting customers in their transition toward smarter, more connected, and increasingly sustainable mobility solutions. As digitalization continues to reshape the transportation industry, Daimler Buses remains at the forefront, delivering innovative services that empower fleet operators to stay ahead in an evolving landscape.
By making these digital services widely accessible, Daimler Buses ensures that connectivity is not just an added feature but a fundamental aspect of modern bus operations—setting new standards for efficiency, reliability, and sustainability in public and private transportation networks.
