
Hyundai Motor Enhances Mobility with Innovative Solutions
Hyundai Motor Company (Hyundai Motor) has launched an ambitious demonstration project in Dongtan, Gyeonggi-do, Korea, aimed at revolutionizing mobility for passengers with accessibility needs. This initiative underscores Hyundai Motor’s commitment to fostering an inclusive society by introducing innovative mobility solutions designed to provide greater freedom and convenience for all individuals, regardless of their mobility challenges.
Over the next five months, Hyundai Motor will showcase its cutting-edge technology-modified vehicles and advanced transportation services in Dongtan, a specially developed “Ubiquitous City.” This city integrates state-of-the-art technology and information systems to optimize urban living and transportation. By leveraging such an advanced environment, Hyundai Motor seeks to highlight the full potential of its accessibility-focused solutions and set a new benchmark for inclusive mobility.
At the core of this initiative is the R1, a vehicle specifically modified based on the ST1 electrification business platform. R1 has been meticulously designed to cater to individuals with mobility challenges, featuring an expandable and customizable hardware structure alongside software that supports limitless scalability. The modular design allows for easy adaptation to different user needs, ensuring greater flexibility and effectiveness in providing personalized mobility solutions.
“This project is meaningful as it demonstrates a service that combines designated mobility devices with universal design and platforms to provide an even better mobility experience for those with difficulty traveling,” said Sooyoung Kim, Vice President and Head of the Mobility Business Group at Hyundai Motor Group. “We will continue to carry out an array of human-centered innovations for the freedom of movement for all, paving the way for a more inclusive society.”

One of the key technological advancements showcased in this initiative is the integration of the Shucle app, Hyundai Motor’s demand-responsive mobility service. Shucle leverages artificial intelligence to dynamically adjust transportation routes based on real-time user requests, creating an efficient and flexible ride-sharing experience. This service significantly reduces wait times and enhances accessibility, ensuring that passengers with mobility challenges have a seamless and convenient travel experience.
The Shucle app offers an intuitive and user-friendly interface, allowing passengers to easily request rides as per their needs. The system utilizes real-time data to optimize vehicle operations, enabling more precise arrival predictions and a smoother ride-booking experience. By ensuring efficient allocation of resources and minimizing unnecessary delays, Shucle enhances mobility options for individuals who require specialized transportation services.
One of the most notable aspects of the initiative is the introduction of a voucher system tailored for individuals who already utilize voucher taxi services. Through this new system, users can ride up to twice a day free of charge, significantly improving accessibility and affordability. The process has been streamlined to enhance convenience: instead of requiring users to contact a mobility support center for authentication, they can now issue an electronic voucher directly through the Shucle app and begin using it immediately. This eliminates bureaucratic hurdles and empowers users to enjoy a more autonomous and efficient travel experience.
In addition to technological advancements, Hyundai Motor’s initiative places a strong emphasis on improving the physical design of vehicles to ensure universal accessibility. The R1 vehicle features an innovative boarding system that allows passengers to enter through the side doors, a significant improvement over traditional solutions that required rear boarding and often led to isolation and discomfort. This new design facilitates a more inclusive travel experience by allowing passengers to travel alongside up to two companions, promoting social interaction and a sense of belonging.
Passengers with vision or hearing impairments will also benefit from accessibility-focused enhancements within the vehicles. Hyundai Motor has equipped the R1 with high-contrast mode and a rear-seat tablet that enables seamless communication between passengers and drivers. The tablet allows passengers to send text messages and receive important travel updates, ensuring a smoother and more accommodating journey. These innovations cater to a wide range of accessibility needs and reinforce Hyundai Motor’s dedication to inclusive mobility.
This project is not Hyundai Motor’s first venture into accessible transportation solutions. The company has been actively conducting research and pilot projects to improve mobility for individuals with disabilities. One such initiative, the Enable LA project launched in 2021, provided valuable insights into the challenges faced by passengers with accessibility needs. By leveraging the data and feedback collected from past projects, Hyundai Motor continues to refine and enhance its mobility solutions for real-world implementation.
The Enable LA project focused on understanding and addressing the difficulties faced by wheelchair users and individuals with limited mobility. By analyzing user feedback, Hyundai Motor identified key areas for improvement, including vehicle design modifications, ride-booking efficiency, and user interface enhancements. The lessons learned from Enable LA have directly contributed to the advancements featured in the current Dongtan demonstration project.
As part of its broader vision, Hyundai Motor aims to expand its accessibility-focused mobility solutions beyond Korea and implement them in global markets. The company is actively exploring collaborations with government agencies, urban planners, and technology firms to create comprehensive mobility ecosystems that cater to individuals with diverse accessibility needs. By integrating smart city infrastructure with innovative vehicle designs, Hyundai Motor seeks to establish a global standard for inclusive transportation.
The long-term goal of this initiative is to create a more inclusive and accessible world where individuals with mobility challenges can travel with greater ease and dignity. Hyundai Motor recognizes that accessibility is not just a technological challenge but also a social responsibility. By continuously refining its mobility solutions and advocating for inclusive transportation policies, the company is actively contributing to the development of a more equitable society.
Looking ahead, Hyundai Motor plans to gather extensive user feedback throughout the five-month demonstration period in Dongtan. The insights collected will be used to further enhance vehicle designs, optimize the Shucle app’s functionality, and explore additional features that can improve the overall user experience. The company is also considering potential expansions of the initiative to include additional transportation modes, such as autonomous shuttles and AI-driven navigation assistance.
Through initiatives like this, Hyundai Motor is not only transforming mobility for individuals with accessibility needs but also setting a precedent for the future of urban transportation. By combining innovative vehicle designs, AI-powered ride-booking services, and user-centric accessibility features, the company is redefining what it means to provide truly inclusive mobility solutions.
In conclusion, Hyundai Motor’s demonstration project in Dongtan represents a significant step forward in the pursuit of accessible and inclusive transportation. By leveraging advanced technology and a deep commitment to social responsibility, the company is empowering individuals with mobility challenges to experience greater freedom and independence. With ongoing research, user feedback, and continuous innovation, Hyundai Motor is shaping a future where mobility is truly accessible to all.