Emerson Launches AI-Powered Guardian Virtual Advisor to Enhance Industrial Resilience
Emerson a global leader in industrial technology and automation solutions, has unveiled Guardian™ Virtual Advisor, a cutting-edge AI-powered software tool designed to support end-to-end lifecycle management of industrial systems. By combining advanced artificial intelligence with Emerson’s extensive domain expertise, Guardian Virtual Advisor empowers customers to quickly evaluate and optimize the performance of their automation systems, enabling smarter decision-making, operational efficiency, and improved reliability.
Lifecycle services are a critical component for industrial operators, offering comprehensive support throughout the entire life of a plant or facility. These services help organizations maximize uptime, identify and address operational inefficiencies, and safeguard their automation investments. According to research from Frost & Sullivan, the industrial sector experiences over $1 trillion in operational losses globally, highlighting the urgent need for enhanced lifecycle management solutions. Guardian Virtual Advisor addresses this challenge by delivering intelligent, real-time guidance to plant operators and engineers.
For more than twenty years, Emerson’s Guardian Digital Platform has amassed a vast library of troubleshooting documentation and reference materials. While this knowledge base has been a valuable resource, accessing the right information traditionally required manually searching through thousands of articles, which could slow response times during critical situations such as system maintenance, security updates, or software upgrades. Guardian Virtual Advisor transforms this process by offering an intuitive, AI-powered interface that allows users to enter questions in natural language. The system then provides clear, concise answers along with links to the relevant reference documents, enabling faster issue resolution and reducing downtime.
“When a user is in the middle of a task, they don’t want to sift through thousands of knowledge base articles; they want the answer immediately,” said Nina Golder, vice president of Emerson’s Guardian software and solutions. “Guardian Virtual Advisor delivers direct answers in conversational language and provides referenced product information or system-specific hotfixes. This saves valuable time and effort, allowing teams to maintain systems at peak performance without unnecessary delays.”
Currently, Guardian Virtual Advisor is available for DeltaV™ distributed control systems, Emerson’s flagship automation platform widely used in process industries. Plans are underway to extend support to additional Emerson platforms, including AMS™ (Asset Management Solutions) and Ovation™ control systems, further broadening the reach and impact of the AI-powered tool. As the industrial sector continues to embrace digital transformation, the Guardian Digital Platform and Guardian Virtual Advisor are poised to play a vital role in accelerating time-to-market, reducing operational costs, maximizing asset utilization, and mitigating risks associated with complex industrial processes.
The introduction of Guardian Virtual Advisor reflects Emerson’s commitment to leveraging AI and digital technologies to enhance operational resilience and support the evolving needs of industrial operators worldwide. By integrating artificial intelligence into the workflow, Emerson enables organizations to move from reactive troubleshooting to proactive decision-making, helping plants operate more efficiently while minimizing the risk of unexpected downtime.
Subscribers to Emerson’s product support through the Guardian Digital Platform can access Guardian Virtual Advisor today, gaining the ability to streamline operations, make informed decisions, and protect critical automation assets. The platform’s AI capabilities not only simplify the user experience but also ensure that industrial teams can respond rapidly to emerging challenges, ultimately supporting higher productivity and long-term operational success.
With Guardian Virtual Advisor, Emerson is setting a new standard for industrial lifecycle management. By combining AI-driven insights with an extensive knowledge base, the solution delivers real-time guidance, reduces reliance on manual searches, and ensures that industrial systems perform optimally. As industries continue to adopt digital tools to enhance efficiency and resilience, solutions like Guardian Virtual Advisor will become increasingly central to maintaining competitive advantage in a rapidly evolving industrial landscape.
