Automation Personnel Services Honored with ClearlyRated’s 10-Year Diamond Award for Service Excellence
Automation Personnel Services (APS), a nationally recognized leader in light-industrial staffing, has once again proven its commitment to exceptional client service by earning ClearlyRated’s prestigious Best of Staffing Client 10-Year Diamond Award for 2025. This exclusive recognition is awarded to staffing agencies that have demonstrated superior service quality for a decade or more, based entirely on client feedback. By winning the award for the tenth consecutive year, APS has solidified its position among the most elite staffing agencies in the United States.
The Best of Staffing awards are presented annually by ClearlyRated, a leading provider of satisfaction-based service quality research for professional service firms. What sets these awards apart is the fact that they are based entirely on verified ratings provided by clients of staffing firms. This client-centered recognition underscores the genuine value and trust that APS delivers in every client interaction.
A Decade of Service Excellence
“Receiving the Best of Staffing Client 10-Year Diamond Award is an incredible honor,” said David Soileau, President of Automation Personnel Services. “It not only reflects the hard work and dedication of our entire team but also affirms the strong relationships we’ve cultivated with our clients over the years. This award is a celebration of those partnerships and our shared success.”
Since first receiving the award in 2016, APS has maintained a consistent focus on excellence in client service. The agency’s ability to sustain such a high standard of performance year after year is rare in the staffing industry, which often sees high turnover and shifting client expectations. The 10-Year Diamond Award places APS in the top 1% of staffing agencies across the U.S. and Canada who have earned Best of Staffing Client recognition for ten consecutive years or more.
According to ClearlyRated’s research, clients of winning agencies are more than twice as likely to be completely satisfied with the services provided, compared to those working with non-award-winning firms. APS’s ongoing recognition highlights its unwavering commitment to customer satisfaction, responsiveness, and value creation.
A Client-First Philosophy
For APS, the journey to a decade of accolades has been fueled by a client-centric business model that emphasizes personalized service, industry expertise, and a deep understanding of each client’s unique challenges.
“We go beyond simply filling positions,” Soileau explained. “Our goal is to be a true partner to our clients, helping them navigate the complexities of workforce management while providing them with skilled, reliable talent. Every client relationship is built on trust, open communication, and a shared commitment to operational success.”
This approach is particularly critical in the light-industrial sector, where workforce needs can change rapidly based on production cycles, seasonal demand, and economic shifts. APS works closely with its clients to anticipate workforce requirements, streamline hiring processes, and ensure long-term compliance with labor regulations—all while maintaining the flexibility businesses need to adapt and grow.
Industry Recognition and Leadership
ClearlyRated’s CEO, Baker Nanduru, commended this year’s award recipients, emphasizing the rigorous standards required to earn the 10-Year Diamond distinction.
“I’m delighted to present the winners of the 2025 Best of Staffing award,” said Nanduru. “These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences. They exemplify the highest standards of professionalism, and I’m privileged to shine a spotlight on their outstanding achievements—congratulations on continuing to transform our industry.”
In an industry as competitive as staffing, recognition from a third-party authority like ClearlyRated provides a compelling validation of APS’s strategy, team, and results. But for APS, the most meaningful recognition comes from the satisfaction of the clients and workers they serve every day.
Company Growth and Core Values
Founded in 1990 by Steve and Leslie Nordness in Birmingham, Alabama, Automation Personnel Services began with a vision of connecting great people with great jobs. What started as a local staffing agency has grown into a powerhouse with 36 offices across the Southeastern United States. Despite its expansion, the company has remained true to its founding principles: quality, integrity, and customer focus.
APS specializes in light-industrial staffing—a sector that includes warehouse workers, assembly line personnel, machine operators, and other essential roles that power the supply chain. The company has developed a deep bench of recruiters and staffing professionals who understand the specific demands of industrial employers and the importance of providing dependable, well-trained employees.
A distinguishing factor in APS’s operations is its commitment to compliance. The company upholds strict standards to ensure all hiring practices align with federal, state, and industry-specific labor regulations. APS’s proactive approach helps protect its clients from potential legal and operational risks, while also ensuring safe and fair working conditions for its associates.
“We place a high priority on ensuring workforce compliance with zero compromise,” said Soileau. “By prioritizing compliance, we not only protect our clients’ businesses but also ensure the safety and well-being of every employee we place.”
Support for Temporary Workers
APS also stands out for its dedication to its temporary and contingent workforce. In a sector where benefits for temporary workers are often limited or nonexistent, Automation Personnel Services is leading the charge for fairer treatment. The agency is currently the only staffing company in the light-industrial sector that offers 401(k) matching for all eligible contingent and temporary associates.
“We believe in investing in the people who make our success possible,” Soileau said. “Offering retirement benefits like 401(k) matching is part of our broader commitment to treating our associates with dignity and respect. It’s not just the right thing to do—it’s a smart business move that helps us attract and retain top talent.”
As Automation Personnel Services celebrates a decade of service excellence, the company remains focused on the future. APS is actively exploring opportunities to expand its footprint, invest in new technology solutions for workforce management, and enhance its training and support systems for both clients and job seekers.
While growth is certainly on the horizon, Soileau emphasized that APS’s core mission remains unchanged: “Our priority will always be to help our clients thrive by connecting them with the best talent available—and to do it with integrity, accountability, and unmatched service.”
With a strong foundation, a proven track record, and a passionate team, Automation Personnel Services is well-positioned to continue leading the industry for years to come.
For more information about Automation Personnel Services and its staffing solutions, visit www.apstemps.com.
